99% Would Recommend
Latest Review 7 days ago
GORDON W. on 09/17/2017
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"Very honest and sincere service"
Great service
Vehicle: Dodge Grand Caravan
Service Date: 09/14/2017
Review Created: 09/17/2017 03:16 PM
James G. on 08/30/2017
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James said the business provided good service.
Vehicle: Mitsubishi Galant
Category: Service
Service Date: 08/25/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Jaime M. on 08/29/2017
Recommended badge inactive Recommended
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Jaime said he is not happy with this business. They replaced a bolt on his vehicle and not the part that needed replacing. It left him stranded on the side of the road which was a great inconvenience. However, they made everything right. He paid out $2,700 already and he needs to pay another $600 or so for tires and other things.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 08/21/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Dennis H. on 08/28/2017
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Dennis said he has used this business in the past for its good service. The employees are honest. They provided reasonable work.
Vehicle: Ford Mustang
Category: Service
Service Date: 08/21/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Jackie B. on 08/25/2017
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Jackie said they were very courteous and they explained everything to her. They gave her a follow-up call explaining the other issues and let her know where she could go to get it done since she has a foreign vehicle. They corrected what she originally went in for.
Vehicle: Volvo S80
Category: Service
Service Date: 08/16/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Danial G. on 08/10/2017
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Danial said he would recommend this business for service. They were great.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 08/08/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
Myralyn R. on 08/07/2017
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Myralyn said this business was accurate and knowledge of parts. The time it took them to do the repairs was excellent. They do the work that needs to be done and they do not add anything extra. They treat men and women equally.
Vehicle: Chevrolet S10 Blazer
Category: Service
Service Date: 08/01/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
ROY M. on 07/26/2017
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"Roy Morgan"
Tom Dunn always provides quality work at a reasonable price, he alerts me about potential problems which may need attention in the future, and he never recommends that unnecessary, expensive work be done. He's honest and he stands behind his work.
Vehicle: Nissan Sentra
Service Date: 07/13/2017
Review Created: 07/26/2017 12:01 PM
GARY H. on 07/07/2017
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"Tom Dunn does good work"
The service we received was great. No complaints at all.
Vehicle: GMC Pickup
Service Date: 07/05/2017
Review Created: 07/07/2017 02:22 PM
Darryl O. on 06/24/2017
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Darryl said this business was up front, and they did everything they said they would do.
Vehicle: Toyota Prius
Category: Service
Service Date: 06/19/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Johnathon G. on 06/21/2017
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Johnathon said this business was very nice, good and quick.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 06/16/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
Clifford H. on 06/19/2017
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Clifford said the mechanic at this business was very nice. They are a great business with decent prices.
Vehicle: Ford Expedition
Category: Service
Service Date: 06/13/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Gary H. on 06/15/2017
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Spoke with Lynnette. She said she was very happy with the service she got at this business.
Vehicle: GMC Pickup
Category: Service
Service Date: 06/02/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Arron M. on 05/30/2017
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Arron said this business does a good job. They communicated and followed through well.
Vehicle: Jeep Commander
Category: Service
Service Date: 05/26/2017
Review Created: 05/30/2017
This review was collected via phone interview by Customer Research Inc.
Matthew T. on 05/12/2017
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Matthew said they have good customer service and they finished in a few hours.
Vehicle: MINI Cooper
Category: Service
Service Date: 05/10/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Mike D. on 05/08/2017
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Mike said everything went fine with the service visit and his vehicle is running well.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 04/29/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
Greg M. on 05/06/2017
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Greg said his vehicle is doing the same thing as before.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/21/2017
Review Created: 05/06/2017
This review was collected via phone interview by Customer Research Inc.
Tom D. at Tom Dunn Auto responded on 05/11/2017

first problem was a cracked spark plug, installed by another shop. 2 weeks later an internal engine fault on a recently rebuilt moter built by a Indiana company & installed by another shop caused a severe missfire.   How is it that we recieve a negative comment (its doing the same thing) for a failure that is not our repair ?

Jamie M. on 04/26/2017
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Jamie said this business got done in a timely manner, they were cost efficient and did what they were supposed to do.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 04/19/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
Mark W. on 04/18/2017
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Mark said this business provided good service and he was very happy. He had to come back to the business twice due to the steering wheel not placed on correctly the first time.
Vehicle: Chevrolet Camaro
Category: Service
Service Date: 04/13/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
CECIL B. on 04/12/2017
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"awesome team work"
Treated like fàmily with great car Care
Vehicle: Chevrolet Suburban
Service Date: 03/17/2017
Review Created: 04/12/2017 01:06 PM
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