Tom Williams Collision Center

Reviews (794)

rating 4.51165rating 4.51165rating 4.51165rating 4.51165rating 4.51165

Recommend?
93%

Hours of Operation

Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat closed
Sun closed
1874 Grants Mill Rd
Irondale , AL 36117
(205) 252-1442

Latest Reviews for Tom Williams Collision Center

Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Charles B. in Alabama on 06/17/2013
Charles said this business took care of everything when he was out of town.
Category: Collision
Service Date: 06/11/2013
Review Created: 06/17/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Floyd L. in Alabama on 06/14/2013
Floyd said this business does good work.
Category: Collision
Service Date: 05/30/2013
Review Created: 06/14/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Patricia S. in Alabama on 06/14/2013
Patricia said they always answer her questions at this business and tell her the truth. They try to work with her on everything and are very professional when they write up their repair reports.
Category: Collision
Service Date: 05/30/2013
Review Created: 06/14/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
William W. in Alabama on 06/14/2013
Spoke with Darlene. She said the manager was the reason that her experience turned out okay. The repairs were delayed because of the insurance company not responding in a timely manner. She chose not to elaborate about the delay length. She had to initiate contact with the business because no one called to update her.
Category: Collision
Service Date: 05/31/2013
Review Created: 06/14/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Tomiko N. in Alabama on 06/11/2013
Tomiko said she was pleased with everything.
Category: Collision
Service Date: 05/24/2013
Review Created: 06/11/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Robert H. in Alabama on 06/11/2013
Robert said everything went great. He did not have any real communication with the business because the service was so fast.
Category: Collision
Service Date: 05/31/2013
Review Created: 06/11/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Stacy W. in Alabama on 06/11/2013
Stacy said she has used this business before and they always do a very good job. They gave calls updating her on the status of her vehicle. It took 4 to 5 days longer than expected due to an insurance company delay.
Category: Collision
Service Date: 05/30/2013
Review Created: 06/11/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Dennis K. in Alabama on 06/08/2013
Dennis said he would highly recommend this business. The vehicle took about a month longer than expected. The delay was due to a quality issue. The used doors that were ordered did not meet the business' quality standards and more had to be ordered.
Category: Collision
Service Date: 05/31/2013
Review Created: 06/08/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Michael B. in Alabama on 06/08/2013
Michael said this business did a good job.
Category: Collision
Service Date: 05/31/2013
Review Created: 06/08/2013
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Georgia C. in Alabama on 06/08/2013
Georgia said Jimbo and another young man, whose name she could not remember, were just so kind and helpful. She dropped off her vehicle without an appointment, told them she was in no hurry to get it back and they called to let her know when the vehicle was done. The facility is always great and she never has any problems with them.
Category: Collision
Service Date: 05/30/2013
Review Created: 06/08/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 10 of 794 in total
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