Gardendale, AL 35071
12.0 miles away
Review for Tom Williams Collision Center
Jim K. on 07/01/2011
Spoke with Amy. She said that Jim was happy with the work but very disappointed that it took so long. She mentioned that they promised the vehicle to be ready in 2 and a half weeks but it took a month. She added that even though there were tornados they did not sustain damage and perhaps it should not have taken so long. She stated that she understand they were waiting for a part. She said that they did call with updates and her husband had to call in each week.
Service Date: 05/28/2011
Review Created: 07/01/2011
This review was collected via phone interview by Customer Research Inc.