Gardendale, AL 35071
12.0 miles away
Review for Tom Williams Collision Center
Patrick S. on 07/02/2011
Patrick said he rated his overall experience with the business a 3 instead of a 5 because his vehicle was not ready when promised and he had to call and see when it was going to be ready. His vehicle was ready 1 week later than promised and he did not know why the business told him they were waiting for parts but the business's website said it was in paint process. He was not satisfied with the business's communication because of the reasons already stated. He would probably recommend this business to others but he would be hesitant and give them a warning first because the business made it pretty frustrating because of the reasons already stated. He chose this business because it was approved by his insurance company and it is right by his house.
Service Date: 06/20/2011
Review Created: 07/02/2011
This review was collected via phone interview by Customer Research Inc.