Gardendale, AL 35071
12.0 miles away
Review for Tom Williams Collision Center
Michael T. on 05/07/2015
Michael said he was not happy with his experience with this business. The repair took too long and the service was not that good. He was told the repair would take two weeks, but it ended up taking 5 weeks. He was given many different reason multiple times. He chose not to elaborate further. The business did not prepare the estimate. The insurance adjuster who prepared his estimate never gave him a real number as to what it would cost until the end, which was twice what he was expecting. The employees did not keep him informed and he had to call multiple times to find out what was going on. He would not recommend this business for these reasons.
Service Date: 04/30/2015
Review Created: 05/07/2015
This review was collected via phone interview by Customer Research Inc.