Gardendale, AL 35071
12.0 miles away
Review for Tom Williams Collision Center
Winn L. on 10/02/2015
Spoke with Luther. He said when the tow truck driver dropped his vehicle off at the business, he was given the name of the person he should speak with. When he called the business to find out why they had not called him regarding his vehicle, they told him they did not have it there. It took them three weeks before they found out his vehicle was at the dealership and not this business. It took another three weeks for the repairs to be done and he was not kept updated. He had to call the business himself.
Service Date: 09/28/2015
Review Created: 10/02/2015
This review was collected via phone interview by Customer Research Inc.