Gardendale, AL 35071
12.0 miles away
Review for Tom Williams Collision Center
James H. on 02/17/2016
Spoke with Susanna. She said when her vehicle was returned to her by this business, there was water flowing in the interior of her vehicle caused by what she believes someone was using a pressure hose too close to her door seals. She said they vacuumed this out once she brought it to their attention and everything was taken care of eventually. Also she was told they would detail the interior and exterior of her vehicle which the outside of her vehicle was detailed wonderfully and it looks beautiful, however the interior was only wiped down and was not thoroughly detailed. She would have liked to see them do a more thorough job with the interior detailing. She really enjoyed their communication and how well she was kept informed throughout the repairs. Chad, her estimator, did a great job.
Service Date: 02/14/2016
Review Created: 02/17/2016
This review was collected via phone interview by Customer Research Inc.