Gardendale, AL 35071
12.0 miles away
Review for Tom Williams Collision Center
Phil C. on 04/25/2016
Phil said the business did what they said they were going to do and at the price they quoted. They were not able to return his vehicle to the way it was but they were able to come to a compromise. He received timely text updates but they repeated the same messages which he said was pretty useless and he suggested they update their system so the texts reflect real time updates. He said he chose this facility because it is the only one in the area that works on BMW's. He added that just because they did not go over the price they quoted him, their prices are still too high, and it is not like there is another BMW business he can go to.
Service Date: 04/15/2016
Review Created: 04/25/2016
This review was collected via phone interview by Customer Research Inc.