Gardendale, AL 35071
12.0 miles away
Review for Tom Williams Collision Center
Donnie M. on 01/10/2013
Donnie said the job took a very long time. The insurance company paid for a rental vehicle but he could not keep the rental the whole time because of how long the repair took. The vehicle was promised to be ready in 20 days but was late by about 10 days because of parts. This business did not call to alert him to the delay. The business did not call with updates and did not return phone calls well. They also did not call to let him know when the vehicle was finished. Some work was also not included in the estimate. He would still recommend the business because the workmanship was good.
Service Date: 12/29/2012
Review Created: 01/10/2013
This review was collected via phone interview by Customer Research Inc.