Gardendale, AL 35071
12.0 miles away
Review for Tom Williams Collision Center
Sujanendra Y. on 04/04/2013
Sujanendra said the time it took to repair his vehicle was too long. He was told that it would only take 3 weeks, but the work took 6 weeks. He was told that the insurance company was holding things up, so he contacted the insurance company. The insurance company told him that they had only delayed the work for 3 days. When he picked his vehicle up he noticed that there was damage under the fender, so he had to leave his vehicle for another week. He said he should not have found any damage and he thinks they cut corners. This business is supposed to know about high end vehicles and he expected better work from them. He would not recommend this business to others based on this experience and he would not return to them if he had a choice, but this business is the only one in his area that does high end vehicles.
Service Date: 03/30/2013
Review Created: 04/04/2013
This review was collected via phone interview by Customer Research Inc.