Gardendale, AL 35071
12.0 miles away
Review for Tom Williams Collision Center
Roy W. on 06/26/2013
Roy said it took the facility a long time to repair the vehicle. He said the time ran out on his rental coverage and the facility would not offer him a loaner vehicle. He was told the work would take three weeks, but it took two and a half months. He was told it was delayed because the parts had to be made. The facility didn't keep him informed during the repair. He would not recommend this business based on this experience.
Service Date: 05/31/2013
Review Created: 06/26/2013
This review was collected via phone interview by Customer Research Inc.