Gardendale, AL 35071
12.0 miles away
Review for Tom Williams Collision Center
Wendie W. on 08/11/2014
Wendie said she took her vehicle in to have an estimate done but she did not authorize them to perform any work at all on her vehicle. They were very unprofessional. She had an emergency and left town. When she returned, she was told they were finished. She was not kept informed on the status of her vehicle or that they were repairing it. She did not receive an estimate, did not sign any paperwork or give them permission to start on the repairs. She said she feels she was forced to use this business and will not return. She would not recommend them to others due to this experience. She will be contacting the Better Business Bureau to let them know about this situation.
Service Date: 07/31/2014
Review Created: 08/11/2014
This review was collected via phone interview by Customer Research Inc.