100% Would Recommend
91% Business Response
Latest Review 14 days ago
Mike S. on 01/05/2017
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Mike said they have always been good and fair.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 01/04/2017
Review Created: 01/05/2017
This review was collected via phone interview by Customer Research Inc.
Doug F. at Tom's Eastside Gulf responded on 01/10/2017

Thank you Mike.

Douglas Flood
Owner Tom's Gulf
781-665-5151
FRANK C. on 12/23/2016
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"Car Repair"
Excellent service all the time.
Vehicle: Nissan Maxima
Service Date: 12/21/2016
Review Created: 12/23/2016 06:12 AM
Doug F. at Tom's Eastside Gulf responded on 12/23/2016

Thank you Doc!

Douglas Flood
Owner Tom's Gulf
781-665-5151
Brian W. on 12/22/2016
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Spoke with Debi. She said they like taking their vehicles to this business. The service is always great. They're very dependable and easy to work with.
Vehicle: Cadillac CTS
Category: Service
Service Date: 12/15/2016
Review Created: 12/22/2016
This review was collected via phone interview by Customer Research Inc.
Doug F. at Tom's Eastside Gulf responded on 12/23/2016

Thank you!

Douglas Flood
Owner Tom's Gulf
781-665-5151
Mary A. on 12/21/2016
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Spoke with Paul. He said the business is honest and very fair. Their estimates are in line or cheaper than other places. A few times they have told him that work recommended by other businesses did not need to be done. It is nice to have such a hardworking and trustworthy place to take his vehicles for service.
Vehicle: Honda Pilot
Category: Service
Service Date: 12/09/2016
Review Created: 12/21/2016
This review was collected via phone interview by Customer Research Inc.
Doug F. at Tom's Eastside Gulf responded on 12/23/2016

Thank you for the kind words and trust.

Douglas Flood
Owner Tom's Gulf
781-665-5151
PAT D. on 12/17/2016
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"great place"
dealing with this business for 30 years. great mechanics & super nice people. even buy all my gas there
Vehicle: Toyota RAV4
Service Date: 12/16/2016
Review Created: 12/17/2016 02:47 PM
Doug F. at Tom's Eastside Gulf responded on 12/19/2016

Thank you Pat!

Douglas Flood
Owner Tom's Gulf
781-665-5151
GRUMPY ED P. on 12/17/2016
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"Oil change and battery replacement"
Service was prompt and courteous on my oil change and battery replacement. Doug and his crew (yes that includes Tom) are the best!
Vehicle: Lincoln Town Car
Service Date: 12/16/2016
Review Created: 12/17/2016 06:15 AM
Doug F. at Tom's Eastside Gulf responded on 12/19/2016

Thanks Grumpy Ed! No one is better than you thou.

Douglas Flood
Owner Tom's Gulf
781-665-5151
Tina A. on 12/17/2016
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Tina said this business has good customer service.
Vehicle: Ford Explorer
Category: Service
Service Date: 12/08/2016
Review Created: 12/17/2016
This review was collected via phone interview by Customer Research Inc.
Doug F. at Tom's Eastside Gulf responded on 12/19/2016

Thank you

Douglas Flood
Owner Tom's Gulf
781-665-5151
RAYMOND L. on 12/09/2016
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"The service ."
Tom and Doug are very good at what they do . They treat you respect and they are very honest when dealing with you .I will always deal with them
Vehicle: Jeep Grand Cherokee
Service Date: 12/08/2016
Review Created: 12/09/2016 03:58 AM
Doug F. at Tom's Eastside Gulf responded on 12/19/2016

Thank you Ray!

Douglas Flood
Owner Tom's Gulf
781-665-5151
Chris R. on 11/30/2016
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Chris said the service was great.
Vehicle: Toyota Sequoia
Category: Service
Service Date: 11/10/2016
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Doug F. at Tom's Eastside Gulf responded on 12/09/2016

Thank you

Douglas Flood
Owner Tom's Gulf
781-665-5151
PAUL K. on 11/27/2016
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"n/a"
n/a
Vehicle: Ford Focus
Service Date: 11/08/2016
Review Created: 11/27/2016 03:46 PM
Doug F. at Tom's Eastside Gulf responded on 12/09/2016

Thank you

Douglas Flood
Owner Tom's Gulf
781-665-5151
Teresa B. on 11/22/2016
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Teresa said the business had excellent service. They were very competent, reliable and honest.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/18/2016
Review Created: 11/22/2016
This review was collected via phone interview by Customer Research Inc.
Doug F. at Tom's Eastside Gulf responded on 12/09/2016

Thank you Terry.

Douglas Flood
Owner Tom's Gulf
781-665-5151
Chris L. on 11/10/2016
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Chris said he has had good luck with this business in the past.
Vehicle: Subaru Forester
Category: Service
Service Date: 10/28/2016
Review Created: 11/10/2016
This review was collected via phone interview by Customer Research Inc.
Doug F. at Tom's Eastside Gulf responded on 11/11/2016

Thank you Chris

Douglas Flood
Owner Tom's Gulf
781-665-5151
GLADYS L. on 11/02/2016
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"Excellent response and good service."
Excellent in every way.
Vehicle: Chevrolet Cobalt
Service Date: 10/21/2016
Review Created: 11/02/2016 11:43 AM
Doug F. at Tom's Eastside Gulf responded on 11/04/2016

Thank you very much Mrs. Latshaw.

Douglas Flood
Owner Tom's Gulf
781-665-5151
Hannah G. on 10/28/2016
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Hannah said the interaction she had with this business was very easy. She was able to message them, to let them know she was dropping her vehicle off. When the vehicle was done, they called her to let her know. She also said her vehicle is completely fixed.
Vehicle: Honda Fit
Category: Service
Service Date: 10/24/2016
Review Created: 10/28/2016
This review was collected via phone interview by Customer Research Inc.
Gerry C. on 10/27/2016
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Gerry said he is very satisfied with the excellent service the business provides. They are very honest to deal with and he has been using them for years. They never do any work that is unnecessary and they always confer with him before they begin any repairs.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 10/21/2016
Review Created: 10/27/2016
This review was collected via phone interview by Customer Research Inc.
Doug F. at Tom's Eastside Gulf responded on 10/29/2016

Thank you Gerry

Douglas Flood
Owner Tom's Gulf
781-665-5151
Gary D. on 10/20/2016
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Gary said the business treats him and his family great. They are quick and honest.
Vehicle: Honda Civic
Category: Service
Service Date: 10/17/2016
Review Created: 10/20/2016
This review was collected via phone interview by Customer Research Inc.
Doug F. at Tom's Eastside Gulf responded on 10/24/2016

Thank you Gary. It has been a pleasure to work with your family all these years.

Douglas Flood
Owner Tom's Gulf
781-665-5151
Richard L. on 10/15/2016
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Richard said this business always does a great job for him.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 10/13/2016
Review Created: 10/15/2016
This review was collected via phone interview by Customer Research Inc.
Doug F. at Tom's Eastside Gulf responded on 10/24/2016

Always a pleasure Dick.

Douglas Flood
Owner Tom's Gulf
781-665-5151
Peter D. on 10/14/2016
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Peter said the business was easy to work with and the service was great.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 10/08/2016
Review Created: 10/14/2016
This review was collected via phone interview by Customer Research Inc.
Doug F. at Tom's Eastside Gulf responded on 10/15/2016

Thank you Peter

Douglas Flood
Owner Tom's Gulf
781-665-5151
Bill L. on 10/13/2016
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Bill said he was happy and satisfied with the excellent service he received at the business. The employees were honest ,knew their profession well and he would never go anywhere else for service.
Vehicle: Lexus LS 430
Category: Service
Service Date: 10/05/2016
Review Created: 10/13/2016
This review was collected via phone interview by Customer Research Inc.
Doug F. at Tom's Eastside Gulf responded on 10/14/2016

Thank you for the kind words and trust Bill.

Douglas Flood
Owner Tom's Gulf
781-665-5151
Leeann B. on 10/11/2016
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Leeann said they did a great job.
Vehicle: Nissan Sentra
Category: Service
Service Date: 10/03/2016
Review Created: 10/11/2016
This review was collected via phone interview by Customer Research Inc.
Doug F. at Tom's Eastside Gulf responded on 10/12/2016

Thank you!

Douglas Flood
Owner Tom's Gulf
781-665-5151
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