Tony Hyundai Honolulu


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

668 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 3.8571429/5Overall Rating 3.8571429/5Overall Rating 3.8571429/5rating 3.8571429rating 3.8571429
Original
Overall Rating 2.42857/5Overall Rating 2.42857/5rating 2.42857rating 2.42857rating 2.42857
95% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Changeok S. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent job. "
They did a great job and fast.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/21/2017 06:23 PM
Laurie K. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
The receptionist who checked me in was friendly and she gave me a coupon to use fir my service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 04:46 PM
Miles M., Service Manager at Tony Hyundai Honolulu responded on 09/21/2017

Aloha! We just wanted to say MAHALO to you! Thank you for being a valued customer and reviewing your experience. We will see you at your routine service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm

Glenn K. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service!"
excellent.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 11:29 AM
Miles M., Service Manager at Tony Hyundai Honolulu responded on 09/18/2017

Aloha! We just wanted to say MAHALO to you! Thank you for being a valued customer and reviewing your experience. We will see you at your routine service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Jeffrey M. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change at the hololulu branch"
very satisfied with the service and personnel I dealt with
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/18/2017 01:30 AM
Miles M., Service Manager at Tony Hyundai Honolulu responded on 09/18/2017

Aloha! You are awesome! Thank you for the taking the time to share your experience! We will see you at your routine appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Francis Y. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"appointment"
thank you for squeezing me in on same day notice
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/14/2017 05:36 PM
Miles M., Service Manager at Tony Hyundai Honolulu responded on 09/15/2017

Aloha! You are awesome! Thank you for the taking the time to share your experience! We will see you at your routine appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"nice, friendly team of peolpe"
Our experience was pleasant and we were surprised at how fast the work got done
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/12/2017 08:21 PM
Miles M., Service Manager at Tony Hyundai Honolulu responded on 09/15/2017

Aloha! You are awesome! Thank you for the taking the time to share your experience! We will see you at your routine appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Verified Customer on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Friendly and knowledgeable Service Advisor. Got the job done, including car wash, on time!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/12/2017 06:58 PM
Miles M., Service Manager at Tony Hyundai Honolulu responded on 09/15/2017

Aloha! We just wanted to say MAHALO to you! We appreciate you reviewing your experience. We will see you at your routine service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Verified Customer on 09/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient!"
They checked me in right at my appointment time. My car was ready a lot sooner than their estimated time. I didn't have to wait around too long. Over all, I was very happy!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/10/2017 04:09 PM
Miles M., Service Manager at Tony Hyundai Honolulu responded on 09/11/2017

Aloha! We just wanted to say MAHALO to you! We appreciate you reviewing your experience. We will see you at your routine service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Hidz D. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome"
Great works and costumer service
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/09/2017 11:58 PM
Miles M., Service Manager at Tony Hyundai Honolulu responded on 09/11/2017

Aloha! We just wanted to say MAHALO to you! We appreciate you reviewing your experience. We will see you at your routine service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Nasiem S. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people and very helpful."
Everything great
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/08/2017 02:30 PM
Miles M., Service Manager at Tony Hyundai Honolulu responded on 09/08/2017

Aloha! We just wanted to say MAHALO to you! We appreciate you reviewing your experience. We will see you at your routine service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Glenn H. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
little crowded parking but otherwise great
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 08/28/2017
Service Type: Maintenance
Review Created: 09/08/2017 12:04 PM
Miles M., Service Manager at Tony Hyundai Honolulu responded on 09/08/2017

Thank you for the taking the time to share your experience! We will see you at your routine appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Verified Customer on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff is great"
Yes
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/07/2017 04:44 PM
Miles M., Service Manager at Tony Hyundai Honolulu responded on 09/08/2017

Aloha! You're the best! Thank you for being a valued customer and reviewing your experience. We will see you at your routine service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
So C. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"kindness."
It was excellent service.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/07/2017 01:33 PM
Miles M., Service Manager at Tony Hyundai Honolulu responded on 09/08/2017

Aloha! You are awesome! Thank you for the taking the time to share your experience! We will see you at your routine appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Verified Customer on 09/07/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Alright"
I've been servicing my car at Tony Hyundai for years and usually receive good service, however this last visit if I had to grade it would be a C- everything was good until it was time to leave..after review of the car it was found that the rag used to wipe the car down after the complimentary wash, was dirty leaving behind greasy oily streaks on the windows..I didn't have to pay for the wash, but why waste the time if it can't be done right?
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/07/2017 10:31 AM
Miles M., Service Manager at Tony Hyundai Honolulu responded on 09/07/2017

Aloha, I would like to hear more about your experience. Please contact me today via the info below. Thank you.

Miles Miller
Service Manager
mmiller@tonygroup.com
808-679-3400

William B. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sante Fe "
great service department, quick and price is reasonable --drop off and pick up service available --will return
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/05/2017 08:18 PM
Miles M., Service Manager at Tony Hyundai Honolulu responded on 09/07/2017

Aloha! We just wanted to say MAHALO to you! We appreciate you reviewing your experience. We will see you at your routine service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm

Verified Customer on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Great Customer Service, very timely in getting all work completed.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/05/2017 04:10 PM
Miles M., Service Manager at Tony Hyundai Honolulu responded on 09/07/2017

Aloha! You're the best! Thank you for being a valued customer and reviewing your experience. We will see you at your routine service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm

Verified Customer on 09/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
Yes. Good service.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/05/2017 04:07 PM
Miles M., Service Manager at Tony Hyundai Honolulu responded on 09/07/2017

Aloha! We just wanted to say MAHALO to you! We appreciate you reviewing your experience. We will see you at your routine service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Gordon H. on 09/05/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Hard to get service done on my schedule"
Needed to be to work at 7 am , they started shuttle service at 7:30. Have to come back second time because they did not have parts in stock. Expensive maintenacne procedure performed.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/05/2017 03:00 PM
Chris S., parts manager at Tony Hyundai Honolulu responded on 09/05/2017

Good afternoon, I would like to hear about your experience. Please contact me via my information below. Thank you.


Chris Shimamoto
Hyundai Honolulu
Parts Manager
808-671-3461

Lawrence R. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great work"
The people
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 09/02/2017
Service Type: Maintenance
Review Created: 09/05/2017 01:14 PM
Miles M., Service Manager at Tony Hyundai Honolulu responded on 09/07/2017

Aloha! You're the best! Thank you for being a valued customer and reviewing your experience. We will see you at your routine service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm

Ryan N. on 09/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"convenient location"
Just had two recall services done on my vehicle. The service was completed in a timely manner.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/28/2017
Service Type: Repair
Review Created: 09/02/2017 05:51 PM
Miles M., Service Manager at Tony Hyundai Honolulu responded on 09/05/2017

Aloha! You're the best! Thank you for being a valued customer and reviewing your experience. We will see you at your routine service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Displaying Review 1 - 20 of 668 in total