Tony's Service Center


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

738 Reviews

98% Would Recommend
Latest Review 5 days ago
Benjamin S. on 09/15/2017
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Benjamin said the business is honest and efficient.
Vehicle: Toyota Camry
Category: Service
Service Date: 09/11/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
MELISSA M. on 09/08/2017
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"Hyundai Santa Fe"
After moving to the neighborhood in late winter, it wasn't long after that we needed to find a good mechanic - but we didn't; we found a GREAT one. Twice now, our old, worn-out car has needed to have repairs, and the staff at Tony's did everything they could not just to make sure each problem was fixed and fixed correctly, but they worked with us to make sure we could cover the unexpected issues. In a big city like this, we didn't expect to find the kind of caring and attention to detail that we figured we had left behind in the small towns back home. Tony's worked with us to make sure that we understood what was wrong and were able to cover the unexpected expenses.
Vehicle: Hyundai Santa Fe
Service Date: 09/06/2017
Review Created: 09/08/2017 06:18 AM
SEAN N. on 09/06/2017
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"Being a former mechanic I appreciate a shop that is not trying to take advantage of me. "
Being a former mechanic I appreciate a shop that is not trying to take advantage of me.
Vehicle: Toyota RAV4
Service Date: 09/02/2017
Review Created: 09/06/2017 05:16 PM
Barbara S. on 09/06/2017
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Barbara said the business provides good service.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 08/31/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Mandy K. on 09/05/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Not a great experience"
The gentleman who runs the front desk is rude and condescending, not very customer service friendly at all. Wasn't told that I would be charged $75-$140 just to assess my vehicle when I made the appointment or even when I dropped it off, thankfully I clarified because he wasn't volunteering that information. It was like pulling teeth trying to convey what I needed done. I suggest the shop down the street on the west side of 16th street (red sign) called Ted & Bob's where they assessed my vehicle for free as most shops do.
Review Created: 09/05/2017 09:28 AM
Danny G. at Tony's Service Center responded on 09/06/2017

I apologize for coming off rude or condescending. my intension was to discover what was most important to you. The first time you came in on labor day, the intial test drive and time was free. It is my fault for not preparing you for a charge the second time, when you dropped off the car. All inspetion time is free with repairs.

Margo S. on 08/31/2017
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"Realiable"
Great
Vehicle: Hyundai Tucson
Service Date: 08/29/2017
Review Created: 08/31/2017 08:18 AM
Steven R. on 08/30/2017
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Steven said the staff was very helpful and the work was down in a timely manner.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 08/28/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
GEORGEANNE P. on 08/29/2017
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"Great guys"
Prompt service, great communication.
Vehicle: Toyota RAV4
Service Date: 08/25/2017
Review Created: 08/29/2017 10:54 AM
Moises P. on 08/23/2017
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Moises said the business provided good service.
Vehicle: Honda Civic
Category: Service
Service Date: 08/19/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Roberto Y. on 08/21/2017
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Roberto said this business provides quick and friendly service.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 08/16/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Chris B. on 08/18/2017
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Chris said the service was quick and the employees were helpful. This was a good experience for him.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 08/14/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Rachel M. on 08/18/2017
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Rachel said this business was fantastic to work with.
Vehicle: Toyota Prius
Category: Service
Service Date: 08/15/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Michael F. on 08/17/2017
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Michael said his experience was good. He is happy.
Vehicle: INFINITI G35 Coupe
Category: Service
Service Date: 08/14/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Judy S. on 08/11/2017
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Judy said they were friendly, prompt and they did a nice job. They even washed her windows.
Vehicle: Ford Escape
Category: Service
Service Date: 08/08/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Bob K. on 08/10/2017
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"You did everything I asked quick and efficient"
You even washed the windows
Vehicle: Jeep Grand Cherokee
Service Date: 08/08/2017
Review Created: 08/10/2017 09:47 AM
Chris R. on 08/09/2017
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"Well done!"
My low-mileage MINI had an issue with the rear-drive window. The car was IN - FIXED - and OUT! The price was right and the service was amazing. THANKS!
Vehicle: MINI Cooper Hardtop
Service Date: 08/07/2017
Review Created: 08/09/2017 09:57 AM
Nelson H. on 08/09/2017
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Spoke with Don. He said this business goes above and beyond, the prices are reasonable and they provided a shuttle service. They did a great job and the air conditioning is blowing great.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 08/07/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Colin Y. on 08/02/2017
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Colin said this business is always friendly and quick. They got him in and out.
Vehicle: BMW 4 Series
Category: Service
Service Date: 07/31/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
PETER N. on 08/01/2017
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"Thank you!"
Always terrific!
Vehicle: Honda CR-V
Service Date: 07/31/2017
Review Created: 08/01/2017 09:29 PM
Marcus M. on 07/28/2017
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Marcus said he got very good service from Daniel. He said he will return.
Vehicle: Toyota Prius
Category: Service
Service Date: 07/24/2017
Review Created: 07/28/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 738 in total