99% Would Recommend
Latest Review 4 days ago
DOUG F. on 09/18/2017
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"Fast turn around"
Fast turn around and very professional
Vehicle: Honda Civic Coupe
Service Date: 09/14/2017
Review Created: 09/18/2017 10:57 AM
Alexis A. on 09/15/2017
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Alexis said this business was fast, easy and quick.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 09/11/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
DAN B. on 09/13/2017
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"Great Service!"
I'm always satisfied with the service I get from Total Automotive. They communicate very clearly, and give a range of options for needed services and repairs, along with a time frame when they need to be done by, so I can budget for these things. I always leave feeling confident that I was given full and accurate information. Thanks guys!
Vehicle: Honda Civic Cpe
Service Date: 09/11/2017
Review Created: 09/13/2017 07:46 AM
Joseph M. on 09/13/2017
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Joseph said this business was good.
Vehicle: Ford Focus
Category: Service
Service Date: 09/09/2017
Review Created: 09/13/2017
This review was collected via phone interview by Customer Research Inc.
TRACI J. on 09/12/2017
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"Oil change"
I am always satisfied with the work done by Total Automotive personnel. The facility is accommodating and the work is done right the first time.
Vehicle: Buick Regal
Service Date: 09/09/2017
Review Created: 09/12/2017 07:53 AM
John T. on 09/11/2017
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John said this business is great and timely. They did everything he wanted and he was very satisfied.
Vehicle: Ford Edge
Category: Service
Service Date: 09/05/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
ELAINE T. on 09/08/2017
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"Always very accommodating, especially appreciated when my inspection was overdue!"
I appreciate the service reminders via email, as well as the advance notice re the need for new tires. Also love the tv, Kuerig coffee and water in the comfortable waiting area.
Vehicle: Honda CR-V
Service Date: 09/05/2017
Review Created: 09/08/2017 06:38 PM
Chuck W. on 09/07/2017
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Chuck said this business has done a good job for him.
Vehicle: Dodge Dakota
Category: Service
Service Date: 08/30/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Andrew T. on 09/06/2017
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Andrew said the staff was wonderful and the location was convenient.
Vehicle: Toyota Sienna
Category: Service
Service Date: 08/31/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
RUTH D. on 09/03/2017
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"Very satisfied"
Needed inspection.....called and got an appointment for the very next day. Have been going to Total Automotive for many years and have never been disappointed. Personnel and work is always top notch. I have recommended them to several friends and relatives.
Vehicle: Honda Accord Sdn
Service Date: 09/01/2017
Review Created: 09/03/2017 12:46 PM
THAYNE E. on 08/27/2017
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"Annual Inspection"
Needed my annual inspection before the end of the month. Got an appointment, showed up, and was out in 20 minutes. This place is great and will continue to be my go to place for auto work.
Vehicle: Buick Encore
Service Date: 08/25/2017
Review Created: 08/27/2017 05:02 PM
MIKE C. on 08/17/2017
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"Oil"
Always very satisfied!!! Hi, Chris!!
Vehicle: Volvo XC70
Service Date: 08/16/2017
Review Created: 08/17/2017 07:55 AM
KEN B. on 08/14/2017
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"Outstanding Service "
Excellent service provided, highly knowledgeable, honest and very professional. Been getting my car serviced by them for many years
Vehicle: Hyundai Sonata
Service Date: 08/11/2017
Review Created: 08/14/2017 04:17 AM
WAUDELL P. on 08/09/2017
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"very professional & knowledgable"
everything good
Vehicle: Honda Civic Coupe
Service Date: 08/08/2017
Review Created: 08/09/2017 09:49 AM
Jessica L. on 08/09/2017
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Jessica said her experience with this business was wonderful. They provided her with great service and she will definitely be back.
Vehicle: Toyota RAV4
Category: Service
Service Date: 08/01/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Timothy I. on 08/08/2017
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Timothy said the business did a good job.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 07/31/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Zachery L. on 08/07/2017
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Zachery said this business provided excellent service. The employee that originally took his vehicle in updated him every step of the way and even gave him some advice on what to do in the future with his vehicle. They evaluated his vehicle for him, and when they saw that a brake light was out they replaced it for him. They had excellent communication and they provided excellent service. He will go back to them again when he needs to.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/03/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Mercy D. on 08/07/2017
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Mercy said they were great.
Vehicle: Honda CR-V
Category: Service
Service Date: 08/05/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Megan K. on 08/07/2017
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Megan said she didn't have to schedule an appointment with this business. She walked right in and they took care of her right away. The work was done quickly. It took about 15 minutes. She would like to thank them for the great service.
Vehicle: Toyota RAV4
Category: Service
Service Date: 08/02/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Cathy N. on 08/04/2017
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Cathy said the service advisor was very thorough. He test drove her vehicle before he gave it to her, and they finished the service in a timely manner.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
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