Charlotte, NC 28273
11.9 miles away
Review for Town & Country Ford Body Shop
Cynthia W. on 03/05/2015
Cynthia said the business had her vehicle in for repairs twice and they did not repair it properly. The paint matched, but the body does not line up. She did not get any updates by email or by text. They told her the phone number did not get entered into the system. She called to find out if it was ready. The assistant advisor called and told her it would be ready the next day. When she dropped it off, the service advisor told her not to worry and she would take care of it like it was her own. The estimator was not nice, and she only brought the vehicle there because it was convenient at the time. She is going to take it somewhere else because she is not happy with what they did. She would not recommend them over the issues already mentioned.
Service Date: 01/30/2015
Review Created: 03/05/2015
This review was collected via phone interview by Customer Research Inc.