Charlotte, NC 28270-1439
2.9 miles away
Review for Town & Country Ford Body Shop
Sara B. on 06/02/2015
Sara said the facility where she took her vehicle to was not clean. She was led to believe the rental vehicle would be on site, however that was not the case. She had to wait for the rental vehicle to arrive and she had her toddler with her, making it difficult. The repairs took an extra day, causing her to have to pay for an extra day on the rental vehicle. She is having to go back to this business because they forgot to put a sensor on her vehicle. She is not happy she has to take her vehicle back in and take time out of her day to do that. She would not recommend this business because she did not have a good experience all around.
Service Date: 05/21/2015
Review Created: 06/02/2015
This review was collected via phone interview by Customer Research Inc.