Charlotte, NC 28273
11.9 miles away
Review for Town & Country Ford Body Shop
Allison P. on 10/01/2011
Allison said she was not kept adequately informed during the repair process because she had to call the business herself. She was not satisfied with the thoroughness of the person that prepared her estimate because she paid a lot of money for her repairs and her vehicle was returned in the same condition when she got it back. The business fixed her vehicle but they did not even give her a courtesy vacuum or anything. She was not completely satisfied with the way she was treated by the personnel and she chose not to elaborate on a reason why. She was not completely satisfied with the business's communication and she would not recommend this business to others because of the reasons already stated.
Service Date: 09/27/2011
Review Created: 10/01/2011
This review was collected via phone interview by Customer Research Inc.