Charlotte, NC 28273
11.9 miles away
Review for Town & Country Ford Body Shop
Kenneth H. on 07/10/2013
Kenneth said he picked up his vehicle but had mechanical problems so he took it right back. The bad battery apparently was causing a problem with engine and they said the battery was bad before the accident. He does not mind paying for the battery but is not happy with having to pay for the labor to put it in. He had asked them to do some additional work on the tailgate while they were doing the other work so the labor cost would not be so high but they forgot to do it. When they gave him an estimate to do the tailgate work now it was over $1,000 so he told them not to do it. They did not give him a promised time for delivery of his vehicle.
Service Date: 06/21/2013
Review Created: 07/10/2013
This review was collected via phone interview by Customer Research Inc.