Charlotte, NC 28273
11.9 miles away
Review for Town & Country Ford Body Shop
Xinxin L. on 04/23/2011
Xinxin said she was not completely satisfied with the quality of the repair because she had to bring the vehicle back because the repairs were not complete, but she chose not to elaborate. She did mention she felt it was a waste of her time to have to bring the vehicle back to the business for them to finish the repairs. She was not kept adequately informed during the repair process because the business only called her when the vehicle was ready to be picked up. She was unable to specify if she was completely satisfied with the shop's communication. She would not recommend this facility to others for the reasons mentioned.
Service Date: 04/08/2011
Review Created: 04/23/2011
This review was collected via phone interview by Customer Research Inc.