Charlotte, NC 28270-1439
2.9 miles away
Review for Town & Country Ford Body Shop
Matthew B. on 11/08/2013
Matthew said this visit was necessary due to his previous visit, because he was still having the same problem as when he brought in his vehicle the first time. The technician took a test drive with him and afterwards informed him there was a missing bolt from underneath and there were too long of bolts used which was causing the clunking sounds. The employees were nice, attentive and took the time to look over his vehicle. He would not recommend the business because this has been the second time he has had to come back for the same problem. The business should make sure the vehicles are fixed properly before they are sent out to the customers.
Service Date: 11/04/2013
Review Created: 11/08/2013
This review was collected via phone interview by Customer Research Inc.