Charlotte, NC 28270-1439
2.9 miles away
Review for Town & Country Ford Body Shop
Tim K. on 12/26/2013
Tim said the end result was okay, but there were actually mistakes along the way. His vehicle was not ready when promised initially because instead of a few hours it took all day, and that was okay, but after he got it back he realized the part they had repaired was the wrong part. Once the mistake was realized, everything was fine, and overall this business made it right, but it was initially kind of a hassle. It was a door repair and they had repaired the wrong door. They took care of it immediately. The representative he worked with was very communicative and did a good job making sure everything worked out.
Service Date: 12/23/2013
Review Created: 12/26/2013
This review was collected via phone interview by Customer Research Inc.