Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Hugh P. on 06/26/2012
Hugh said he was very satisfied with the quality of their work and their expertise, as well as their knowledgeable and experienced people. This was actually one of the best experiences he had in some time, and he hadn't had an accident for 15 or 20 years. It was actually ready before it was promised. He only had to call them once, and that was only to notify them he couldn't pick it up until the day after it was ready. The estimator was very respectful, he knew exactly what to look for, and he was very thorough in inspections and what the aspects of the repair would be. Hugh has a Toyota and he wanted it done at Toyota because they do excellent work. It was close, but also he wanted it done by Toyota technicians and he trusted this business's reputation. They use quality parts and Toyota parts were specified. He received exceptional service. They were very efficient and precise in detail through all aspects of the experience.
Service Date: 06/21/2012
Review Created: 06/26/2012
This review was collected via phone interview by Customer Research Inc.