Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Debbie V. on 07/07/2011
Spoke with Dan. He said he rated his overall experience with the business a 2 instead of a 5 because his vehicle took 1 and a half to 2 weeks and they claimed it would be sooner but they had an overrun by hail damage. The first time his vehicle was at the business they did not match up the paint so he brought it back and it still does not match. He accepted the paint work because he got tired of dealing with it and it was close enough. He was not satisfied with the quality of the repair because the paint work performed does not match his vehicle. His vehicle was ready 3 business days later than promised because of an overrun by hail damage business.
Service Date: 06/13/2011
Review Created: 07/07/2011
This review was collected via phone interview by Customer Research Inc.