Charlotte, NC 28273
4.0 miles away
"Nice technician. Professional and friendly."
Review for Town & Country Toyota Body Shop
Clint M. on 10/03/2012
Clint said they provided poor customer service and he was not given a promised set time for the repairs. He called several times and left messages. He was not kept informed because there was no communication on their behalf and they never returned his calls. Clint would not recommend the business because of the reasons mentioned.
Service Date: 09/12/2012
Review Created: 10/03/2012
This review was collected via phone interview by Customer Research Inc.
Michael A. at Town & Country Toyota Body Shop responded on 10/12/2012
clint thanks for speaking with me today. I was very concerned about the comments you had made and am glad you understand that your wife said she could not be reached for that week because she was out of the country. we did not know to call you. I look forward to taking a look at your daughters camry next week.