Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Brian A. on 02/25/2013
Brian said it took them 5 weeks to inform him they couldn't do the repairs and all that time, he wasted money on a rental. His vehicle was totaled because the insurance said it was too expensive to repair it. He was not happy with the person doing the estimate because he had his vehicle for 3 weeks and had not gotten to it at all. He didn't keep him updated on anything and Brian had to call him. The people were friendly but the service was terrible. He would not recommend this business for reasons already stated. He's had work done at this facility before and dealt with the manager, who was awesome.
Service Date: 02/20/2013
Review Created: 02/25/2013
This review was collected via phone interview by Customer Research Inc.