Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Reyes W. on 09/27/2011
William said he wasn't given a promise time for when his vehicle would be ready, however, he was given a range of time to expect it to be ready and it was ready within that time frame. He wasn't kept adequately informed during the repair process and he was the one who had to follow up on the status of his vehicle. He made some calls that went unanswered and it wasn't until his 4th attempt to contact them, that they finally answered his call.
Service Date: 09/12/2011
Review Created: 09/27/2011
This review was collected via phone interview by Customer Research Inc.