Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
James T. on 03/01/2013
James said the repair took an incredibly long time because there was an issue with getting the parts and the business worked on other vehicles that could be repaired quickly. He said the bolts to the fender weren't replaced. The washer system for the front lights wasn't reconnected and the clamps for the skirt weren't put back on. He said the part of the repair that was finished looks good. The vehicle was ready two weeks late because the parts were delayed. He said he wasn't satisfied with the communication because he found out that when the business told him they were working on the vehicle it wasn't true. He wouldn't recommend the business to others because of how long it took them to complete the repairs.
Service Date: 02/18/2013
Review Created: 03/01/2013
This review was collected via phone interview by Customer Research Inc.