Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Dawn C. on 10/12/2011
Dawn said she rated her overall experience a 4 because the follow up of the first person that was working with her was poor. She was not kept informed and had to be calling him and he never returned her voicemails and later found out that he no longer worked there. There was no facility communication but the person who took over did an outstanding job.
Service Date: 10/06/2011
Review Created: 10/12/2011
This review was collected via phone interview by Customer Research Inc.
Michael A. at Town & Country Toyota Body Shop responded on 10/14/2011
Dawn it was great speaking with you yesterday. I really appreiate your input and am glad you are so happy with the repairs to your car.