Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
William M. on 11/23/2011
Spoke with Paris. She said she was annoyed because they couldn't honor a $20 off coupon for work that cost $5,000. The person at the front desk told her she didn't have to honor the coupon because she was not paying for it and the insurance was. She told her that she was paying the $250 that she was suppose to pay. Other than that, the person who repaired her vehicle named Justin did his job. He was fantastic because he communicated with her every day and kept her informed about the status of her vehicle. He kept his promise.
Service Date: 11/10/2011
Review Created: 11/23/2011
This review was collected via phone interview by Customer Research Inc.