Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Sharanabasappa P. on 12/02/2011
Sharanabasappa said he requested they do an oil change after they were finished with the repairs. They charged him for the oil change, but they forgot to do the work. He has already spoken with a representative and made the necessary arrangements to get the oil change done. He chose not to evaluate the quality of the repair because there are some issues with the alignment. The vehicle pulls to the left. He hasn't had time to bring his vehicle back again because he recently had knee surgery. When he is up and around in about a week he would like to speak with a representative about the alignment issue. He would not have any trouble recommending the business for repairs. He has been going to the business for repairs since he purchased his vehicle.
Service Date: 11/18/2011
Review Created: 12/02/2011
This review was collected via phone interview by Customer Research Inc.
Michael A. at Town & Country Toyota Body Shop responded on 12/07/2011
sorry for the mix up. I will pick your car up on wedesday and have it taken care of.