Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Lennie W. on 12/10/2011
Lennie said the door jambs weren't painted. He was supposed to have received a call on Friday, but wasn't called until Monday or Tuesday, affecting his being kept informed. He was rushed through the pickup of his vehicle with not enough explanation about what was painted or done, affecting the estimator, treatment, and communication. For these reasons, he won't recommend this business.
Service Date: 11/30/2011
Review Created: 12/10/2011
This review was collected via phone interview by Customer Research Inc.
Michael A. at Town & Country Toyota Body Shop responded on 12/15/2011
I am glad that we agree that you made the decission not to repair the jambs. Enjoy your car.