Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Shaid M. on 11/06/2013
Shaid said when he picked his vehicle up he noticed new damage that had happened during the repair. When he spoke with a representative he admitted there was damage and told him it would be fixed and they would call him. He said the man showed no concern about the damage that occurred. He was not kept informed during the repair process and they only called him one time. He was not satisfied with the communication because they only called him once. He will not recommend this facility to others.
Service Date: 10/31/2013
Review Created: 11/06/2013
This review was collected via phone interview by Customer Research Inc.
Michael A. at Town & Country Toyota Body Shop responded on 11/18/2013
Shaid, sorry again clean up dept. broke that interior molding. Glan you are happy with everything now. I'll see you monday when you drop off your son's jeep.