Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
John X. on 03/22/2012
Spoke with Arepon. Arepon said Justin was really nice. The quality of the repair service was wonderful. Arepon said she was completely satisfied with the way they were treated and the communication with the business, except for 1 issue. When her dad, John was speaking with a representative, the representative wasn't very patient. Arepon stated her dad doesn't speak English very well, and he felt the representative rushed him through the process. Otherwise, they were nice, and it was fine. Arepon stated the business could serve them better by providing a free gift when they purchase a vehicle at the business. They are loyal Toyota customers, and it would be better advertising for the company. She would like a t-shirt with the Toyota logo.
Service Date: 03/21/2012
Review Created: 03/22/2012
This review was collected via phone interview by Customer Research Inc.