Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Herman M. on 03/22/2012
Herman said that the service was good and he was happy with the end result. He commented that he wasn't completely happy with the thoroughness of the person that prepared the estimate because when he came in prior to getting the vehicle fixed they gave him one estimate and when he came in again to get the work done they pulled up a different estimate. He had to show them the paper work with the original estimate and they told him that they must have had a problem with their software but they did end up doing the work for the original estimate. He wasn't completely satisfied with the way he was treated by the personnel at first because they seemed a little cold but it got better as the repair process went along. Other than these things he was more than satisfied with his overall experience.
Service Date: 03/15/2012
Review Created: 03/22/2012
This review was collected via phone interview by Customer Research Inc.