Town & Country Toyota Body Shop

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

2266 Reviews

96% Would Recommend
Latest Review 5 months ago

Review for Town & Country Toyota Body Shop
Mahesh N. on 06/11/2014
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Mahesh said their response was not to his expectations. They did not call him back. The brake lights are not working. The vehicle was delayed a day. He was so upset he did not ask for a reason for the delay. He did not receive a single call during the repair process. He was not satisfied with the person that prepared the estimate because they did not comply with communication with him. The treatment by the personnel and the communication were not to his satisfaction because of everything already noted. The business would not receive a recommendation because of their lack of communication.
Category: Collision
Service Date: 06/09/2014
Review Created: 06/11/2014
This review was collected via phone interview by Customer Research Inc.
Michael A. at Town & Country Toyota Body Shop responded on 06/17/2014

Mahesh, thanks for taking the time to speak with me today. Happy to replace the burned out taillamp bulb.glad you are so happy with the repair to the front of your car. sorry about the mixup with your son getting Ben's calls, KIDS. thank you for your buisness..