Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Joanne A. on 05/23/2011
Joanne said her vehicle took 11 days to get ready. She didn't tell when was the original promise time. She wasn't satisfied with the way the business kept her informed because of the hail storm she thinks the business just had too many customers to service to spend any additional time updating her. She wasn't satisfied with the shops communication because the shop wasn't prepared for the hail storm that happend and as a result she didn't get updates.
Service Date: 05/18/2011
Review Created: 05/23/2011
This review was collected via phone interview by Customer Research Inc.