Charlotte, NC 28273
4.0 miles away
"Nice technician. Professional and friendly."
Review for Town & Country Toyota Body Shop
Garrett H. on 08/07/2014
Garrett said he was called and told his vehicle was ready and when he arrived some scratches had not been resolved. The vehicle was then taken home and towed back to the facility to have additional work completed. When he arrived the second time some raw metal work was visible on the vehicle which had not been painted. The paint work done on the scratches is duller than what is on the vehicle. The vehicle was completed one week later than promised due to having the scratches resolved. He is not satisfied with the person who did the estimate on the repair due to the delays concerning completing the work. As a result of this visit he would not recommend the facility.
Service Date: 07/31/2014
Review Created: 08/07/2014
This review was collected via phone interview by Customer Research Inc.
Michael A. at Town & Country Toyota Body Shop responded on 08/13/2014
garrett I am glad you are so happy with your truck..