Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Gregory N. on 09/15/2014
Gregory said the repairs took longer than he had thought they would. The facility finished but did not notify him, so his vehicle sat for a week after it was finished. They must have put it under a tree or something because it was dirtier than when he first dropped it off. They had to clean it up for him and also fix a panel that was not put on properly. He was a little disappointed by these circumstances. The person who prepared his estimate did not communicate well with him or explain anything about the repairs.
Service Date: 08/29/2014
Review Created: 09/15/2014
This review was collected via phone interview by Customer Research Inc.
Michael A. at Town & Country Toyota Body Shop responded on 09/22/2014
THANKS FOR THE HEADS UP. i AM GLAD THE FULL DETAIL WE DID MADE YOUR WIFE HAPPY.