Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Larry H. on 09/20/2014
Spoke with Lacenda. She said this business did a good job overall. She was told they would call her but never did, except to tell her the vehicle would be done on a certain date. It took 3 days longer than promised due to finding additional damage. She was not kept informed. All communication was done herself. She said she felt they could have kept her updated throughout the repair process. She was satisfied with the estimate process, but it cost $300 more than estimated.
Service Date: 09/17/2014
Review Created: 09/20/2014
This review was collected via phone interview by Customer Research Inc.