Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Juan A. on 05/02/2012
Juan said the business called and told him the vehicle was ready. When he went to pick up the vehicle the paint work had bubbles in it and it had to be left for another day. The paint job was repaired and the bubbles are gone, but there are spaces in a hand painted strip on the sides of the vehicle. Juan said this is minor and he will not have this repaired again. The vehicle was in the business for 4 days. The business did not call to keep Juan adequately informed. Juan did not have information on the estimate. He said he would not recommend this business because of this experience. He said it would have been better if the business had called and told him they needed extra time to do the paint work properly.
Service Date: 04/26/2012
Review Created: 05/02/2012
This review was collected via phone interview by Customer Research Inc.