Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Jamal G. on 06/30/2011
Jamal said he was not satisfied with the quality of the repair because a part was missing from his driver's side door. When he picked up the vehicle he discovered a rod was missing from the door, it took them an extra 30 minutes to fix the issue. The vehicle took 2 or 3 days longer than promised, because they told him they were busy. He understands as there was a hailstorm recently. They never called him to update him on the status of his vehicle. He would not recommend them because of the length of time it took to repair the vehicle. He did say the staff was great, and the person who prepared the estimate was a nice guy.
Service Date: 06/22/2011
Review Created: 06/30/2011
This review was collected via phone interview by Customer Research Inc.