Towne Hyundai Orchard Park


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1080 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.4999975/5Overall Rating 4.4999975/5Overall Rating 4.4999975/5Overall Rating 4.4999975/5rating 4.4999975
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
98% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Alice D. on 04/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
staff is very professional
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/24/2017
Service Type: Maintenance
Review Created: 04/27/2017 04:50 PM
Verified Customer on 04/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"quick service "
organized when it comes to appointments so I am in and out at a reasonable amount of time
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 04/24/2017
Service Type: Maintenance
Review Created: 04/27/2017 10:14 AM
Michael K L. at Towne Hyundai Orchard Park responded on 04/27/2017

THANKS FOR RESPONDING, HOPEFULLY WE CAN EARN A "5" ON YOUR NEXT VISIT - ANYTHING LESS HYUNDAI CONSIDERS A FAILURE.
THE HYUNDAI SERVICE TEAM

JANICE M. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Had great customer service.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/24/2017
Service Type: Maintenance
Review Created: 04/26/2017 06:20 PM
Michael K L. at Towne Hyundai Orchard Park responded on 04/27/2017

WE APPRECIATE YOUR SURVEY, THANK YOU VERY MUCH!!
THE HYUNDAI SERVICE TEAM

Dawn S. on 04/26/2017
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"Quick service"
I went in without an appointment to have the tire pressure checked. One tire was very low. The staff were able to repair the tire and had me on my way in 20 minutes. Thanks!
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 04/24/2017
Service Type: Maintenance
Review Created: 04/26/2017 12:41 PM
Michael K L. at Towne Hyundai Orchard Park responded on 04/26/2017

THATS WHAT WE ARE HERE FOR!!
THANK YOU FOR THE FEEDBACK
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Rodney H. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful customer service. "
Fast, reliable, caring.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 04/20/2017
Service Type: Maintenance
Review Created: 04/25/2017 09:21 AM
Michael K L. at Towne Hyundai Orchard Park responded on 04/25/2017

THANK YOU, ALWAYS ENJOY SEEING YOU!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Suzanne S. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
The work was done in a short amount of time, and the staff was friendly and experienced.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 03/31/2017
Service Type: Maintenance
Review Created: 04/25/2017 05:17 AM
Michael K L. at Towne Hyundai Orchard Park responded on 04/25/2017

WE THANK YOU FOR USING OUR QUICK LANE SERVICE!!
SERVICE WITH A SMILE!!
THE HYUNDAI SERVICE TEAM

Kenneth B. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionalism "
Mike and Rob are great !!!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/24/2017 03:25 PM
Michael K L. at Towne Hyundai Orchard Park responded on 04/25/2017

ROBS THE TALENT, THANKS
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Verified Customer on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always willing to help.!"
We brought my husbands vehicle in after an accident...I left message at night to be sure they were able to repair...not only did they call back early next morning but asked if everyone was ok! That meant a lot to me!
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 04/20/2017
Service Type: Maintenance
Review Created: 04/24/2017 02:15 PM
Michael K L. at Towne Hyundai Orchard Park responded on 04/25/2017

APPRECIATE THE COMMENTS - OUR BODY SHOP IS A DEDICATED GROUP!!
THE HYUNDAI SERVICE TEAM

Brian C. on 04/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE"
EXCELLENT SERVICE AS ALWAYS, AND FRIENDLY PEOPLE
Vehicle: 2009 Hyundai Azera
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/22/2017 06:01 AM
Michael K L. at Towne Hyundai Orchard Park responded on 04/24/2017

YOU LOVE US FOR OUR COFFEE!! THE REST IS JUST ICEING ON THE CAKE
THANK YOU AS ALWAYS
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Sheila K. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always friendly & efficient"
Great service with a smile
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/21/2017 05:27 PM
Michael K L. at Towne Hyundai Orchard Park responded on 04/24/2017

THANKS SHIELA, APPRECIATE IT!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Barbara T. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service all the time"
I can always count on Towne Hyundai to take care of all my car care needs. Great bunch of people.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/15/2017
Service Type: Maintenance
Review Created: 04/19/2017 03:40 PM
Michael K L. at Towne Hyundai Orchard Park responded on 04/20/2017

WE THANK YOU FOR THE NICE COMMENTS!!
THE HYUNDAI SERVICE TEAM

PATRICIA P. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ron"
Convenient location
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 04/17/2017
Service Type: Repair
Review Created: 04/19/2017 10:05 AM
Michael K L. at Towne Hyundai Orchard Park responded on 04/19/2017

THANKS FOR RESPONDING, WE ALWAYS APPRECIATE THE SURVEYS!!
THE HYUNDAI SERVICE TEAM

Andrew R. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good hours knowledgeable personnel."
5 Star
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/18/2017 05:31 PM
Michael K L. at Towne Hyundai Orchard Park responded on 04/19/2017

WE APPRECIATE YOUR KIND WORDS, THANKS FOR TAKING THE TIME TO RESPOND!
THE HYUNDAI SERVICE TEAM

Daniel E. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks for the great service."
My wife had the service done and she was delighted with the work.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 04/12/2017
Service Type: Maintenance
Review Created: 04/18/2017 01:45 PM
Michael K L. at Towne Hyundai Orchard Park responded on 04/19/2017

GLAD TO HEAR, THANKS FOR RESPONDING!!
THE HYUNDAI SERVICE TEAM

Karen B. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, reliable and Honest"
Our family has been loyal Towne customers since the mid 80's having purchased or leased multiple vans and cars from, Mazda MPV's to Mini Coopers to Bmw's all which have been serviced at Towne. Thanks for your friendly, honest and reliable service.
Vehicle: 2008 Hyundai Veracruz
Category: Service
Service Date: 04/06/2017
Service Type: Maintenance
Review Created: 04/17/2017 06:34 PM
Michael K L. at Towne Hyundai Orchard Park responded on 04/18/2017

THANK YOU VERY MUCH!!!
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Robert S. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
Never a problem all the years i have been coming there.
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 04/13/2017
Service Type: Maintenance
Review Created: 04/17/2017 03:35 PM
Michael K L. at Towne Hyundai Orchard Park responded on 04/18/2017

THANKS FOR THE RESPONCE!
THE HYUNDAI SERVICE TEAM

George B. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Owner"
Excellent attention to my concerns
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 04/13/2017
Service Type: Maintenance
Review Created: 04/17/2017 10:24 AM
Michael K L. at Towne Hyundai Orchard Park responded on 04/18/2017

THANK YOU, GREAT TO SEE YOU AS ALWAYS!
MIKE LUCE
THE HYUNDAI SERVICE TEAM

Jason S. on 04/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Incredible service
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 04/12/2017
Service Type: Maintenance
Review Created: 04/14/2017 11:13 AM
Michael K L. at Towne Hyundai Orchard Park responded on 04/14/2017

WE THANK YOU VERRRY MUCH FOR THE NICE SURVEY!!!
THE HYUNDAI SERVICE TEAM

C K. on 04/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great vehicle maintenance!"
Best dealership I know of for vehicle maintenance.
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 04/12/2017
Service Type: Repair
Review Created: 04/14/2017 10:38 AM
Michael K L. at Towne Hyundai Orchard Park responded on 04/14/2017

THANKS FOR DRIVING THE DISTANCE TO VISIT US. !!
THE HYUNDAI SERVICE TEAM

Patricia P. on 04/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly."
Nicest people to work with.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/11/2017
Service Type: Repair
Review Created: 04/13/2017 01:41 PM
Michael K L. at Towne Hyundai Orchard Park responded on 04/14/2017

THANK YOU FOR THE RESPONSE AND YOUR PATRONAGE!!
THE HYUNDAI SERVICE TEAM

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