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SureCritic / Auto Repair / Toyopros
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Toyopros

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(594 Reviews)
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Score Details

5 stars
92%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Us, WE FIX IT RIGHT THE FIRST TIME. Us, WE FIX IT RIGHT THE FIRST TIME.

Categories
Auto Repair, Repair Shop, Car Maintenance
Contact
(626) 915-5721
Open
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
767 E Arrow Hwy Azusa, CA 91702-5801
Get Directions
Toyopros' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(594 Reviews)
Write a Review
Recent Reviews
VS
Vivian S.
Claremont, CA
Toyota Sienna
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/13/2013
verified customer Verified Customer
Category: Service
Vivian said she was told her vehicle would be ready and got a ride to the business but it was not ready. She did not elaborate on how much longer it took or if they gave a reason for the delay. When she drove off the vehicle was vibrating and she had to take it back to the business. They fixed it to her satisfaction but she would not recommend this business to others for the reasons mentioned. The business did come highly recommended to her.
Not Recommended
Rick a. from Toyopros responded on 11/18/2013 03:08 PM

Sorry we had a misunderstanding on when the car would be done.  Regarding the vibration, this was our first time working on the vehicle and it is somewhat worn out.  The idle speed control valve sticks and we taped it and the idle came back up to normal, no vibration.  This had nothing to do with us as we had not worked on this at all.  WE did a starter and a trans service.  The added on trans service was what caused us to need the car for a longer time.  We are sorry that she is unhappy, hopefully she will give us another chance.

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Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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