Toyota of Gladstone


Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

4165 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
93% Would Recommend
Latest Review 14 minutes ago
ELAINE V G. on 04/27/2017
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"Repair of broken door handle"
Repair was done in 30 minutes
Vehicle: TOYOTA PRIUS
Category: Service
Service Date: 04/25/2017
Review Created: 04/27/2017 09:51 AM
SARAH R O R. on 04/27/2017
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"1st Service"
Everything went fine. I hung out, made phone calls and relaxed while I waited.
Vehicle: TOYOTA 4RUNNER
Category: Service
Service Date: 04/24/2017
Review Created: 04/27/2017 06:40 AM
THOMAS LEON B. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"10,000 Service"
Everything went very well. From the start to the finish the people were just great. They got it done on time. Nothing bad to say
Vehicle: TOYOTA HIGHLANDER
Category: Service
Service Date: 04/25/2017
Review Created: 04/26/2017 06:23 PM
David E., General Manager at Toyota of Gladstone responded on 04/26/2017

We appreciate your business, Thomas, and we're glad to hear everything went well. Thank you for your great review!


David Elder
General Manager
GEOFFREY W K. on 04/26/2017
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"Side molding install"
Project was done in under the estimated time allowed and looks great and at a good price.
Vehicle: TOYOTA CAMRY
Category: Service
Service Date: 04/25/2017
Review Created: 04/26/2017 05:24 PM
David E., General Manager at Toyota of Gladstone responded on 04/26/2017

Thank you for the 5 star rating, Geoffrey. We'll see you next time!

David Elder
General Manager
PAT L. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service and consideration"
Been with Toyota for 27 years because of the relationship, care and consideration they show me and my automobile
Vehicle: TOYOTA TRUCK 4RUNNER
Category: Service
Service Date: 04/24/2017
Review Created: 04/26/2017 04:55 PM
David E., General Manager at Toyota of Gladstone responded on 04/26/2017

We appreciate your business, Pat. Thank you for the 5 star review! 

David Elder
General Manager
SI C. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil and filter change. "
Good bargain for oil change. Great customer service. In and out within an hour. Satisfied.
Vehicle: TOYOTA CAMRY
Category: Service
Service Date: 04/25/2017
Review Created: 04/26/2017 03:59 PM
David E., General Manager at Toyota of Gladstone responded on 04/26/2017

Thank you for your wonderful review, Si. We appreciate your business! 

David Elder
General Manager
ALAN H. on 04/26/2017
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"Great experience"
Nice people. Very reasonable and fair. Great buying experience.
Vehicle: TOYOTA HIGHLANDER
Category: Sales
Sales Date: 04/22/2017
Review Created: 04/26/2017 03:02 PM
David E., General Manager at Toyota of Gladstone responded on 04/26/2017

Thank you for your kind words, Alan. We appreciate having the opportunity to earn your business, and we're very happy to hear you had such a good experience. Enjoy your new Toyota Highlander! 

David Elder
General Manager
FAISAL N. on 04/26/2017
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"Very friendly people "
Great place
Vehicle: TOYOTA SIENNA
Category: Sales
Sales Date: 04/22/2017
Review Created: 04/26/2017 02:57 PM
David E., General Manager at Toyota of Gladstone responded on 04/26/2017

Thank you for allowing us to earn your business, Faisal. We're glad to hear you had a good experience, and we hope you love your new Toyota Sienna. Congratulations!


David Elder
General Manager
HONG T D. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staffs "
Convenient and friendly staff
Vehicle: TOYOTA CAMRY
Category: Service
Service Date: 04/25/2017
Review Created: 04/26/2017 02:43 PM
David E., General Manager at Toyota of Gladstone responded on 04/26/2017

Thank you for the 5 star review, Hong. We'll see you next time!

David Elder
General Manager
IAN Y. on 04/26/2017
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"The employees "
The employees
Vehicle: TOYOTA RAV4
Category: Sales
Sales Date: 04/20/2017
Review Created: 04/26/2017 02:07 PM
David E., General Manager at Toyota of Gladstone responded on 04/26/2017

Thank you for allowing us to earn your business, Ian. We appreciate your kind review. Congrats on your new Toyota RAV4!

David Elder
General Manager
LARRY R H. on 04/26/2017
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"Scheduled service was on time and greatly appreciated."
I appreciated getting my car serviced at the dealership, and for the nice waiting area for customers.
Vehicle: TOYOTA CAMRY
Category: Service
Service Date: 04/18/2017
Review Created: 04/26/2017 01:23 PM
David E., General Manager at Toyota of Gladstone responded on 04/26/2017

Thank you for the 5 star review, Larry. We appreciate your business! 

David Elder
General Manager
MIKE B. on 04/26/2017
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"Recall Service"
Appreciated the prompt service on these recalls and being able to get it on my hectic schedule. Thank you for being so helpful
Vehicle: TOYOTA TRUCK TACOMA
Category: Service
Service Date: 04/21/2017
Review Created: 04/26/2017 11:52 AM
David E., General Manager at Toyota of Gladstone responded on 04/26/2017

Thank you for leaving us such a wonderful review, Mike. We appreciate your business! 

David Elder
General Manager
HAROLD H S. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"my yearly check up"
everyone takes care of you
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 04/21/2017
Review Created: 04/26/2017 09:12 AM
David E., General Manager at Toyota of Gladstone responded on 04/26/2017

We appreciate your business, Harold. Thank you for the great review!

David Elder
General Manager
CONNIE O. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"20K service "
I was able to schedule an appointment within a week of when I called. The service representative was very personable and professional.
Vehicle: TOYOTA TRUCK HIGHLANDER
Category: Service
Service Date: 04/21/2017
Review Created: 04/26/2017 06:33 AM
David E., General Manager at Toyota of Gladstone responded on 04/26/2017

We appreciate your business, Connie. Thank you for your kind words!

David Elder
General Manager
ERNEST Z. on 04/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Wow"
What great service!
Vehicle: TOYOTA IA
Category: Service
Service Date: 04/20/2017
Review Created: 04/25/2017 10:16 PM
David E., General Manager at Toyota of Gladstone responded on 04/26/2017

Thank you for your great feedback, Ernest. We're happy to hear your appointment went well. Our goal is always to give you a 5 star experience, so if there's ever anything we can do better, please don't hesitate to let us know. Thanks!

David Elder
General Manager
HARRY B DALGAARD J. on 04/25/2017
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"service"
Quick, efficient, friendly service: that says it all
Vehicle: TOYOTA HIGHLANDER
Category: Service
Service Date: 04/20/2017
Review Created: 04/25/2017 08:15 PM
David E., General Manager at Toyota of Gladstone responded on 04/26/2017

Thank you for the 5 star review, Harry. We appreciate your business!

David Elder
General Manager
DEENA L M. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing service"
The service staff was very helpful and polite and answered all of my questions perfectly
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 04/21/2017
Review Created: 04/25/2017 07:52 PM
David E., General Manager at Toyota of Gladstone responded on 04/26/2017

Thank you for your wonderful feedback, Deena. We appreciate your business, and this is so nice to hear. See you next time! 

David Elder
General Manager
SARAH M G. on 04/25/2017
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"feeling cared for while visiting! "
I had a really nice visit to the service center and all the employees who helped me were so kind, understanding, and helpful
Vehicle: TOYOTA COROLLA
Category: Service
Service Date: 04/24/2017
Review Created: 04/25/2017 07:16 PM
David E., General Manager at Toyota of Gladstone responded on 04/26/2017

Thank you for the 5 star review, Sarah. We appreciate you!

David Elder
General Manager
DIANA J C. on 04/25/2017
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"friendly,helpfull"
we just bought our forth toyota from gladestone " very pleased"
Vehicle: TOYOTA COROLLA
Category: Service
Service Date: 04/18/2017
Review Created: 04/25/2017 06:46 PM
David E., General Manager at Toyota of Gladstone responded on 04/26/2017

We're glad to have you in the Toyota of Gladstone family, Diana.  Thank you for allowing us to earn your business again and for leaving us a great review! 

David Elder
General Manager
MICHAEL G. on 04/25/2017
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"Nice professional people"
Long time happy customer
Vehicle: TOYOTA TRUCK SEQUOIA
Category: Service
Service Date: 04/19/2017
Review Created: 04/25/2017 06:18 PM
David E., General Manager at Toyota of Gladstone responded on 04/26/2017

Thank you for the 5 star rating, Michael. We're glad to have you in the family! 

David Elder
General Manager
Displaying Review 1 - 20 of 4165 in total