Toyota of Puyallup


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

8447 Reviews

95% Would Recommend
Latest Review 3 days ago
JERRY K. on 02/24/2017
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"Good service "
Shawn Dinsmor was great to work with and had all different issues I had with the vehicle checked throughly and called me with solutions
Vehicle: TOYOTA 4RUNNER
Category: Service
Service Date: 02/13/2017
Review Created: 02/24/2017 08:55 PM
Kerry S., President & General Manager at Toyota of Puyallup responded on 02/27/2017

Thank you for the 5 star review, Jerry. We appreciate you!

Kerry Sawyer
President & General Manager
Toyota of Puyallup
RACHAEL S. on 02/24/2017
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"Another amazing oil change!"
I bought my 4runner years ago and even after my oil change service expired, I still go there! Its an amazing atmosphere to hang out while your oil change is in process. The staff at the desk is always so pleasant and professional. Just something to look forward to instead of dreading it...
Vehicle: TOYOTA 4RUNNER
Category: Service
Service Date: 02/16/2017
Review Created: 02/24/2017 11:58 AM
Kerry S., President & General Manager at Toyota of Puyallup responded on 02/27/2017

We appreciate your business, Rachael. Thank you for your wonderful review!

Kerry Sawyer
President & General Manager
Toyota of Puyallup
TONY M N. on 02/23/2017
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"very close to my house"
same as above
Vehicle: TOYOTA COROLLA
Category: Service
Service Date: 02/16/2017
Review Created: 02/23/2017 01:31 PM
Kerry S., President & General Manager at Toyota of Puyallup responded on 02/27/2017

Thank you for the 5 star rating, Tony. We appreciate your business!

Kerry Sawyer
President & General Manager
Toyota of Puyallup
TACOMA PIERCE COUNTY HEALTH D. on 02/23/2017
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"comfortable waiting area"
Waiting area is comfortable providing refreshments and the sitting areas are nice and useful. Customer service was friendly and prompt.
Vehicle: TOYOTA PRIUS
Category: Service
Service Date: 02/14/2017
Review Created: 02/23/2017 09:43 AM
Kerry S., President & General Manager at Toyota of Puyallup responded on 02/27/2017

Thank you for your valuable feedback. We appreciate your business, and we're glad to hear you had a good experience. If there's ever anything you feel we can do better, please don't hesitate to let us know. Thanks!


Kerry Sawyer
President & General Manager
Toyota of Puyallup
DANIEL F. on 02/22/2017
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"Great service and environment"
Had to bring my car in for a routine service, which was about a 2 hour wait. The large waiting area, WiFi, and coffee, made the wait alot more bearable.
Vehicle: TOYOTA COROLLA
Category: Service
Service Date: 02/14/2017
Review Created: 02/22/2017 08:04 PM
Kerry S., President & General Manager at Toyota of Puyallup responded on 02/27/2017

Thank you for your wonderful feedback, Daniel. we're happy to hear your visit went well. Take care!

Kerry Sawyer
President & General Manager
Toyota of Puyallup
ANGELA C M. on 02/22/2017
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"Good and comfortable waiting atmosphere."
Good and comfortable waiting atmosphere.
Vehicle: TOYOTA SIENNA
Category: Service
Service Date: 02/16/2017
Review Created: 02/22/2017 07:48 PM
Kerry S., President & General Manager at Toyota of Puyallup responded on 02/27/2017

Thank you for the 5 star review, Angela. We appreciate you!

Kerry Sawyer
President & General Manager
Toyota of Puyallup
LEE R V. on 02/22/2017
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"Great place"
People and service are great. You know you can trust them to be honest with you.
Vehicle: TOYOTA COROLLA
Category: Service
Service Date: 02/13/2017
Review Created: 02/22/2017 07:38 PM
Kerry S., President & General Manager at Toyota of Puyallup responded on 02/27/2017

Thank you for the great review, Lee. We appreciate your business!

Kerry Sawyer
President & General Manager
Toyota of Puyallup
DONALD A E. on 02/22/2017
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"One Day Service"
Had a bad tire and Toyota of Puyallup was able to order a new set and install them that day at a very good price.
Vehicle: TOYOTA CAMRY
Category: Service
Service Date: 02/13/2017
Review Created: 02/22/2017 05:31 PM
Kerry S., President & General Manager at Toyota of Puyallup responded on 02/27/2017

Thank you for your valuable feedback, Donald. We're glad to hear our team was able to help, and we look forward to working with you again.

Kerry Sawyer
President & General Manager
Toyota of Puyallup
CHRISTIN J W. on 02/22/2017
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"Wonderful Service!"
The staff were friendly and helpful, my vehicle was finished without delay, and I didn't have to wait for anything. They called me as soon as it was ready and said they would hold it until I could come pick it up.
Vehicle: TOYOTA PRIUS
Category: Service
Service Date: 02/15/2017
Review Created: 02/22/2017 05:26 PM
Kerry S., President & General Manager at Toyota of Puyallup responded on 02/27/2017

Thank you for the 5 star review, Christin. We appreciate you!

Kerry Sawyer
President & General Manager
Toyota of Puyallup
Larry L. on 02/22/2017
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"Great service!"
Been going there for years.
Vehicle: TOYOTA CAMRY
Category: Service
Service Date: 02/14/2017
Review Created: 02/22/2017 04:53 PM
Kerry S., President & General Manager at Toyota of Puyallup responded on 02/27/2017

Thank you for your valuable feedback, Larry. We appreciate your business, and we're glad to hear our team treats you well. If there's ever anything we can do better, please feel free to let us know. See you next time!

Kerry Sawyer
President & General Manager
Toyota of Puyallup
JUNE A. on 01/21/2017
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"had to come in due to engine lightcame on in my new nisson I purcased"
Laurie in service took care of all the paperwork. She is the best
Vehicle: NISSAN VERSA NOTE
Category: Sales
Sales Date: 01/04/2017
Review Created: 01/21/2017 10:00 AM
Kerry S., President & General Manager at Toyota of Puyallup responded on 01/23/2017

Thank you for allowing us to earn your business, June. We appreciate your kind words, and we hope you love your new Nissa. Congrats!


Kerry Sawyer
President & General Manager
Toyota of Puyallup
JAMES H. on 01/20/2017
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"Friendly people, no hard sell, comfortable waiting area"
Our rep was very knowledgeable and listened to our budget and requirements.
Vehicle: TOYOTA CAMRY HYBRID
Category: Sales
Sales Date: 01/12/2017
Review Created: 01/20/2017 03:16 PM
Kerry S., President & General Manager at Toyota of Puyallup responded on 01/20/2017

Thank you for taking the time to leave us such a great review, James. We truly value your business, and this is so nice to hear. Congrats on your new Toyota Camry!

Kerry Sawyer
President & General Manager
Toyota of Puyallup
MERLE S. on 01/18/2017
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"Customer Service"
I purchased my RAV 10 years ago, it has always been serviced at TOP!
Speaks for it self
Vehicle: TOYOTA RAV4
Category: Service
Service Date: 01/10/2017
Review Created: 01/18/2017 03:01 PM
Kerry S., President & General Manager at Toyota of Puyallup responded on 01/18/2017

Thank you for the great review, Merle. We appreciate your business! 

Kerry Sawyer
President & General Manager
Toyota of Puyallup
JAMES A. on 01/18/2017
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"very friendly"
overall was very pleased
Vehicle: TOYOTA HIGHLANDER
Category: Sales
Sales Date: 01/16/2017
Review Created: 01/18/2017 07:14 AM
Kerry S., President & General Manager at Toyota of Puyallup responded on 01/18/2017

Thank you for the 5 star review, James. We're glad to hear you had a good experience. See you next time! 

Kerry Sawyer
President & General Manager
Toyota of Puyallup
GLENN R. on 01/18/2017
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"Not far from our home and good service."
A job well done.
Vehicle: TOYOTA TACOMA
Category: Service
Service Date: 01/16/2017
Review Created: 01/18/2017 06:29 AM
Kerry S., President & General Manager at Toyota of Puyallup responded on 01/18/2017

Thank you for the 5 star rating, Glenn. We'll see you next time!

Kerry Sawyer
President & General Manager
Toyota of Puyallup
WILLIAM H. on 01/18/2017
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"Excellent Service"
The service was excellent and all my questions were answered
Vehicle: TOYOTA RAV4
Category: Sales
Sales Date: 01/04/2017
Review Created: 01/18/2017 05:11 AM
Kerry S., President & General Manager at Toyota of Puyallup responded on 01/18/2017

Thank you for allowing us to earn your business, William. We appreciate your kind words, and we hope you love your new Toyota RAV4. Congrats!


Kerry Sawyer
President & General Manager
Toyota of Puyallup
SONYA F. on 01/17/2017
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"Awesome Service!"
Vanessa is a champ! She explained my purchase and lease options in great detail. She helped me pick the perfect car for my needs and stuck with my budget! Financing paperwork went fast and easy. The service department was great and friendly too. Everyone had a smile on their face which made me feel like I made the right decision sticking with Toyota of Puyallup for my new car. I have a feeling I will be back with my Son soon!
Vehicle: TOYOTA RAV4
Category: Sales
Sales Date: 01/16/2017
Review Created: 01/17/2017 09:27 PM
Kerry S., President & General Manager at Toyota of Puyallup responded on 01/18/2017

Thank you for leaving us such a wonderful review, Sonya. We truly value your business, and we're thrilled to hear you had such a great experience. Congrats on your new Toyota RAV4!

Kerry Sawyer
President & General Manager
Toyota of Puyallup
ANALIZA T. on 01/17/2017
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"10"
staff are very helpful to me to be able to get me a lease car right on my budget
Vehicle: TOYOTA YARIS IA
Category: Sales
Sales Date: 01/16/2017
Review Created: 01/17/2017 07:34 PM
Kerry S., President & General Manager at Toyota of Puyallup responded on 01/18/2017

Thank you for doing business with Toyota of Puyallup, Analiza. We appreciate the 5 star rating, and we hope you love your new Toyota Yaris. Congrats!


Kerry Sawyer
President & General Manager
Toyota of Puyallup
JUNG O. on 01/17/2017
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"Good deal and service"
It was really great time everyone was friendly
Vehicle: TOYOTA CAMRY HYBRID
Category: Sales
Sales Date: 01/16/2017
Review Created: 01/17/2017 04:17 PM
Kerry S., President & General Manager at Toyota of Puyallup responded on 01/17/2017

Thank you for allowing us to earn your business, Jung. We're thrilled to hear you had a great experience, and we really appreciate you letting us know. Congrats on your new Toyota Camry! 

Kerry Sawyer
President & General Manager
Toyota of Puyallup
ANN M S. on 01/17/2017
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"Top service"
As usual Toyota of Puyallup outdone itself with outstanding service, courteous and friendly staff. I wouldn't change a thing.
Vehicle: TOYOTA COROLLA
Category: Service
Service Date: 01/16/2017
Review Created: 01/17/2017 09:48 AM
Kerry S., President & General Manager at Toyota of Puyallup responded on 01/17/2017

Thank you for the 5 star review, Ann. We appreciate your business!

Kerry Sawyer
President & General Manager
Toyota of Puyallup
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