Hello and thank you so much for the feedback. I'm very sorry to hear this occurred! This is not like us to make this mistake and I want to do whatever possible to make this right for you. I see you've been coming to us for quite some time! I'm happy to address the brake concern you have and complete the required recalls from Toyota. In addition, to save you a trip here, I will have a loaner vehicle delivered to your home or business and pick your truck up for you to get it here so you don't have to make another trip! I'm quite sorry about the inconvenience to you!
If this is something you'd like to have done, please contact me personally and I will coordinate everything. Thanks again for reaching out and please accept my personal apologies.
Toyota of Puyallup