Toyota of Puyallup

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

8056 Reviews

96% Would Recommend
Latest Review about 6 hours ago
Review for Toyota of Puyallup
GERALD A D. on 05/07/2015
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Brake check"
My review is only three star because I have been to this dealership twice for this issue with my Tacoma brakes. They squeal at the end on stops. I noticed today that they are still squealing. I will have to go back for a third time.
Category: Service
Service Date: 05/07/2015
Review Created: 05/07/2015 07:26 PM
Rich C. at Toyota of Puyallup responded on 05/08/2015

Hello and thank you so much for the feedback.  I see during your last visit that we cleaned, adjusted, and sanded your rear brake shoes.  Does the squeak condition still exist after that?  I'm sorry to hear that is the case!  If we need to further address this, please contact me personally.  I think Toyota would like to hear from us on a Dealer Product Report and we may need to get some advice from them on what to do next.  Please let me know.  We definitely do not want or expect you to be driving around in squeaky brakes. 
Thanks for your patronage with us and I hope to see you again soon.

Rich Conley
Toyota of Puyallup