Hello and thank you for the email/feedback. In checking over your service invoice, I see that the price input on the appointment matches the price indicated on the work order when you dropped off your vehicle. Is it possible that the confusion exists due to the additional items that were needed and consequently done? Either way, it's our absolute goal 100% of the time to make sure that our customers are in full understanding of all charges from beginning to end. I apologize if we failed to do that! Please contact me directly and I'm happy to review this with you and ensure that we are both on the same page.
Thank you for your business and I hope we can get this figured out to your satisfaction!
Toyota of Puyallup